The ‘Smart apps’ explosion is happening
right now

app-explosionThere are over a billion smartphones being used around the world today, but most apps running on them are still quite dumb, in that they throw away a lot of valuable information that could be harnessed to serve users better and to provide a better overall experience.

Don’t believe us? Just look at the highly popular apps from Yelp and Amazon. Yelp’s app search ignores your implicit cuisine preferences, which it could easily extract from your prior queries and navigation. Yelp also overlooks contextual factors like weather and time of day, showing “Bars” and “Nightlife” prominently in its Nearby feature, even at seven in the morning!

Ditto for Amazon’s PriceCheck app, which seems to not only ignore your purchase history but also whether you’re searching for that toaster oven from your home or at your local Target.Continue Reading

Rules of the Road for the Era of Simplicity, Mobile and the Social Web


SocialI have been involved in the technology industry for 20 years as a serial entrepreneur, corporate executive and investor. There are some key rules of the road that have guided my journey and these are especially relevant in the current era when the social Web is dominant, mobile platforms are ubiquitous and consumers are demanding simplicity. As an entrepreneur, I believe that living by some core beliefs is key to leading teams and building companies that last. Here are a few of my fundamental beliefs, illustrated with examples from the entrepreneurs that we are working with.

The Customer is Queen:

Actively listening to your customers and rapidly iterating to reflect customer needs has never been so important. From a vendor of cloud-integrated storage appliances to a mobile fashion marketplace, Mayfield Fund entrepreneurs like Ursheet Parikh and Guru Pangal of StorSimple and Manish Chandra of Poshmark, who constantly listen, react and respond to customer feedback, are finding a quick path to customer engagement.Continue Reading

Navin Chaddha Shares Mayfield View on Marketplaces

SocialThe U.S. e-commerce market is estimated at $200 billion and is still projected to account for only 9 percent of total retail by 2016 (source: Forrester Research Feb. 2012 U.S. Online Retail forecast). We believe there is ample room for growth, and much of it will come from marketplaces. The metaphor of online marketplaces, established by Amazon and eBay starting in 1995, has endured and is flourishing once again – but in a different way than in the past. From an investor point of view, four things have changed:

The Rise of Vertical: The e-commerce market is large enough to support vertical marketplaces that super-serve consumer needs and are defying the “winner take all” theory that eBay or Amazon will be the only game in town. These vertical marketplaces have tuned the user experience to very specific needs by vertical and are easier to achieve liquidity due to their focus. Examples include Homeaway (vacation rentals), Etsy (niche artisan goods), and OpenTable (restaurant reservations).Continue Reading

Solving the pain points of mobile developers

Kleiner Perkins Caufield & Byers partner Mary Meeker pointed out the following facts in the 2012 Annual Internet Trends report and the Cisco Visual Networking Index report:

  • There are 953 million smartphone subscribers today;
  • The number of mobile-connected devices will exceed the world’s population in 2012;
  • Cloud-connected services will account for 71 percent of total mobile data traffic in 2016.

According to a recent survey conducted by mobile development and cloud platform provider (and one of my portfolio investments) Appcelerator, mobile developers are enthusiastically embracing cloud services.Continue Reading

The Mobile Revolution: Startup Ideas For Changing The World

We have entered the mobile era of computing. And just like the previous eras – those of the mainframe, then the client-server and the PC – the mobile era is a fundamental shift with a new set of problems to solve.

The key to the mobile era is that it’s all about delighting and empowering the end user. The end user interacts with technology the way he/she interacts with the world around them. It will be hard for incumbents to embrace this new paradigm, just as it was hard for mainframe-era leaders to dominate the world of PCs, or for PC giants to pivot to embrace the Web. Similar to how Cisco and Polycom pioneered telepresence, but it took Skype to bring videoconferencing to the masses, we believe that a new mobile world order will emerge, with leaders being created by entrepreneurs and disruptors.

Three trends are shaping these opportunities.Continue Reading